Q: Is Waste Institute accredited?
A: Yes! Our certificates are recognized by [ISWA/Regional Bodies] and endorsed by Waste Expo Africa/Asia/Arabia.
Q: Do you offer discounts for groups?
A: Absolutely. Email [email protected] for:
15% off for 5+ learners
30% off for municipal/government teams
Q: Are courses online or in-person?
A: Both! Most programs are online with live Q&A sessions, but we also host workshops at Waste Expo events.
Q: How long do I have to complete a course?
A: Typically 6 months, with extensions available upon request.
Q: Can I download course materials?
A: Yes – PDFs, templates, and tools are downloadable, but videos are stream-only to prevent piracy.
Q: What payment methods do you accept?
A: Credit cards (Visa/Mastercard), PayPal, and bank transfers for bulk enrollments.
Q: What’s your refund policy?
A: 30-day money-back guarantee if you haven’t:
Completed >20% of the course
Downloaded certificates
Q: Do certificates expire?
A: Core certifications are valid for 3 years (renewal via short update course).
Q: Can I share my certificate on LinkedIn?
A: Yes! We provide LinkedIn badge integration upon completion.
Q: What if I lose internet during a live session?
A: All sessions are recorded and posted within 24 hours in your dashboard.
Q: What are the system requirements?
A: Minimum:
4 Mbps internet
Updated Chrome/Firefox
2GB RAM for interactive tools
Q: How is my data protected?
A: We use SSL encryption, strict access controls, and never sell your data. See Privacy Policy.
Q: Can I delete my account?
A: Yes – email [email protected]. Note: Certificates become inaccessible after deletion.